At Mynd, we know how important your home is. To ensure our level of service is top notch, we constantly measure and solicit feedback from our residents. You’ll find that we embrace technology to help us track and monitor all service requests. You can reach your property manager team through a variety of communication channels, including the Mynd app, our online portal, email and phone. We are committed to addressing all our residents promptly. Note: Your Mynd account (app and portal) is the fastest way to reach us.
All Mynd residents have access to their very own account. Once set up, it will be the fastest and most effective way to address all of your needs. If you haven’t already, set up your account so you can enjoy all of the benefits today.
Conveniently submit your request and monitor its status in real time.
Easily set up recurring payments so you never forget to pay rent, or deal with late fees.
You can expect to hear back from us quickly – typically within a business day. For the quickest response, please contact us electronically.
If you are a new resident who just leased a Mynd property, you can use the email and password that you used during the application process to register for your account.
If you are an existing resident whose property management company is changing to Mynd, you should have received an email invitation to get your account registered.
*If you don’t receive an email invitation for some reason, you can also begin the registration process by going to the portal and clicking Sign Up. You will need to have a government-issued identification and supply us with your home address so we can verify your identity.
After you’re registered, you can log into your account via app or browser.
Our Resident Portal button works on both mobile phone and your desktop browser (using Chrome is highly recommended)
If you’re having trouble logging in, click the Forgot Password link from the Sign In Form. You’ll be sent an email with a link to reset your password. Follow the instructions in the link and then enter your email and new password in the Sign In page to access your account. Please also add at the end “Still having trouble? Please try calling 833-FOR-MYND, option 4.