I have been calling property management companies for the past 3 days trying to get in touch with them about rental properties. None of them contacted me, and the one call center that I got in touch with was not able to answer my questions at all. Alexandria helped me through the entire process even helping me troubleshoot technical issues and was very sweet while doing it. Because of alexandria, I stopped looking on sites like Trulia and went straight to Mynd Property Management's site to look for other properties for rent. The tour process was easy once Alexandria and I figured out the technical issues, and I'm going to tour a couple of places today!
Tech-enabled rental property management in Raleigh
Stress less. Earn more.
We'll help make your Raleigh-Durham investment a home
Our team of local professionals serve rental properties in Raleigh-Durham, NC and the surrounding areas. We deliver best-in-class full service so you can enjoy a stress-free investment, while growing your financial assets and cash flow.
White-glove property management made simple
- Personal service
Put your investment in safe hands
Meet your Portfolio Manager: it’s their job to make sure everything’s running smoothly at your place. They’re backed by a team of local experts for round-the-clock support. We’ll only bother you when things really need your attention, and when you need us, we’re just a phone call or message away, and available for emergencies 24/7.
- Hassle-free repairs
Take the stress out of maintenance
Keep your home in shape and your residents happy without the hassle. Mynd makes it simple to approve requests and estimates and track their progress from your desktop or phone. With a network of vetted vendors and a team of in-house trade specialists that reviews every bid, you can rest assured you’ll get the highest-quality work without overpaying, ever. We pass volume discounts on materials back to you, and you can wave goodbye to markups forever.
- Digital leasing
Lease your home in record time
With Mynd, finding someone to call your place home is a breeze: the average Mynd home is leased within 2 weeks. We market your home on 40+ websites and bring it to life with 3D tours. We’ve made it simple and safe for residents to find, tour and apply for your property, so you can find a verified resident and start generating cash flow faster.
- Quality residents
Residents who’ll treat your investment like their own
At Mynd, we know that happy homes make the best investments. Our residents are rigorously screened for credit, income, and rental history to ensure you get the best possible match for your home. Our resident response time is under 2 hours, and we have a 24-hour emergency access line to assist with any situation immediately. With our income protection guarantees, your cash keeps flowing, no matter what.
- Powerful insights
Control your cash flow on the go
Take the guesswork and the paperwork out of managing your cash flow. When you lease with Mynd, we’ll collect your rent digitally and deliver it on time every month. You can see your cash balance in real time and run powerful reports anytime from your phone or desktop.
Fair pricing. Guaranteed.
No setup fees. No marketing fees.
Four or more homes?
This premium plan may include a concierge service for owners and institutional investors who have a larger portfolio of homes. Pricing is customized to meet your needs.
Results are guaranteed
$5,000 Rental Income Guarantee
Your residents could lose their income at any time, which could impact your steady rental cash flow. This Rental Income Guarantee program is unique from others you will find as it actually covers up to $5000 in risk of rental loss.
$5,000 Eviction Protection Plan
If your resident is unable to pay rent, you may need to evict them. This could be a very costly process. Under Mynd’s Eviction Protection Plan, we cover the court costs and legal fees up to $5,000, making sure your cash flow is steady and protected.
What we love about Raleigh
Come see what all the buzz in Raleigh is about. Dylan HeckerothDirector of Institutional Portfolio Management
In house techs + extensive vendor network
Reviews & awards
The young lady Alexandria was very very helpful and professional. She was patient when I was trying to get my documents together to load up. She was a true blessing for the first day of this new year. Thank you Alexandria and I hope and pray I can get this house to call home for my family.
Michael was very helpful in arranging for me to view several properties on the same day to minimize my searching time. He asked questions to confirm that I had the necessary information available to make the proper decision on selecting a rental property. Booking an in-person tour was simple!
Raleigh trends and insights
Let’s make your house a home.
Schedule a free consultation today.
What does a certified property manager do?
Property managers wear many hats. Bookkeepers: Property managers manage your expenses so that you know how much money you're making, spending, and how to maximize your tax deductions. Project Managers: Property managers coordinate maintenance and repairs. Emergency Contact : If a pipe bursts at 3 am, your tenants contact your property manager to fix it! Legal Counsel: Property managers make sure your investment is legally compliant to minimize your liability and protect you, your tenants, and your property. Tenant Liaisons : Property managers find, screen, place, retain, and evict tenants.
What makes a good property manager?
Expertise and level-headedness are crucial to good property management. A good property manager knows how to talk with people, negotiate prices, and anticipate challenges. A good property manager also needs to maintain a professional, respectful, and amiable demeanor no matter what's going on. Property managers see it all, from renters excited to find a new home to residents in challenging circumstances facing eviction. Through it all, property managers need to know what to do and how to do it calmly.
Does Mynd charge additional fees for property management?
As a property management company, Mynd only charges the monthly rate and one-time costs associated with new leases and lease renewals. Outside of that, we only have investors pay for service, repairs, and/or maintenance requests. Costs for repairs vary based on the scope of the work. The Mynd team works with a network of approved vendors to deliver quality work at fair rates, and around 50% of our service requests are handled by our in-house technicians or virtually (virtual service requests come at no additional cost). For larger projects that are more specialized or technical work, we use a network of vetted vendors, and our in-house team of trade specialists to review every bid. This ensures you get the highest-quality work without being over-charged. In the event we receive a volume discount from a vendor or supplier, we pass on those savings.
What are the tax benefits of owning rental properties?
There are benefits associated with single-family rental homes that can ease the tax burden. Among the expenses that can be deducted are: Mortgage interest Insurance costs Marketing budget for a property Fees charged by a condo or homeowners association (HOA) Property taxes Services the investor pays for (gas, gutter cleaning, etc) Professional fees associated with income property, such as legal expenses or budget keeping. Mynd has a primer on the 20 percent Qualified Business Deduction, one of the hidden tax benefits related to rental property ownership . And Mynd has a complete list of 31 tax deductions that are available to landlords that are often overlooked. To avoid paying capital gains taxes when it comes time to sell a property, a seller can execute a 1031 exchange , which shields the profits from the sale of a property if it is used to buy another property of equal or greater value. But there is a time limit of 180 days for the purchase of a new property, which can put pressure on a buyer to accept a less desirable deal. There’s yet another tax break for rental property owners known as the Qualified Business Income (QBI) deduction , which allows deductions of up to 20% off taxable rental income. The QBI has a threshold of $315,00 for married taxpayers and $157,000 for everyone else. Any income that falls below the threshold is allowed the full 20% deduction. Those who make more than the threshold can still get the deduction, but it’s a new and complicated deduction so a tax professional should offer guidance.
What is a good cap rate for investment properties?
What constitutes a good cap rate depends on investment goals, and can vary from region to region in the country. Some strive for a cap rate as high as 10 percent, but in a competitive market that is more difficult to achieve, and properties with these rates of return are often in less desirable neighborhoods, which pose higher risks. These days, a cap rate of 5-6 percent for single-family rentals in many hot markets is a more reasonable expectation. Some investors believe that properties that have a 7-8 percent cap rate offer a good balance of risk and stability. In general, higher cap rates have a higher upside, but there are usually pitfalls associated with them, including purchases in areas where turnover is higher, tenants who rely on government subsidies, amenities are scarce, and quality of life issues like crime are an issue. Lower cap rates are to be expected in more stable neighborhoods, where returns are likely to be more predictable, but investors can look for greater appreciation on the value of a property. But measuring the cap rate does not tell an investor all that needs to be taken into account, because it does not factor in leverage, the possibility that a property will increase in value, the time value of money, and future cash flows from property improvements and other factors.
Do property managers find renters?
The property managers at Mynd find prospective renters, and perform a renter screening process that focuses on finding responsible, consistent, and reliable potential renters. That means they pay rent when it's due, they communicate when maintenance or repairs are needed, and they meet all of the expectations outlined in your lease agreement. Most importantly, Mynd focuses on finding renters who will stay in place for a long time, and they treat your property as if it is their own.