I have been calling property management companies for the past 3 days trying to get in touch with them about rental properties. None of them contacted me, and the one call center that I got in touch with was not able to answer my questions at all. Alexandria helped me through the entire process even helping me troubleshoot technical issues and was very sweet while doing it. Because of alexandria, I stopped looking on sites like Trulia and went straight to Mynd Property Management's site to look for other properties for rent. The tour process was easy once Alexandria and I figured out the technical issues, and I'm going to tour a couple of places today!
Tech-enabled rental property management in Raleigh
Stress less. Earn more.
We'll help make your Raleigh-Durham investment a home
Our team of local professionals serve rental properties in Raleigh-Durham, NC and the surrounding areas. We deliver best-in-class full service so you can enjoy a stress-free investment, while growing your financial assets and cash flow.
White-glove property management made simple
- Personal service
Put your investment in safe hands
Meet your Portfolio Manager: it’s their job to make sure everything’s running smoothly at your place. They’re backed by a team of local experts for round-the-clock support. We’ll only bother you when things really need your attention, and when you need us, we’re just a phone call or message away, and available for emergencies 24/7.
- Hassle-free repairs
Take the stress out of maintenance
Keep your home in shape and your residents happy without the hassle. Mynd makes it simple to approve requests and estimates and track their progress from your desktop or phone. With a network of vetted vendors and a team of in-house trade specialists that reviews every bid, you can rest assured you’ll get the highest-quality work without overpaying, ever. We pass volume discounts on materials back to you, and you can wave goodbye to markups forever.
- Digital leasing
Lease your home in record time
With Mynd, finding someone to call your place home is a breeze: the average Mynd home is leased within 2 weeks. We market your home on 40+ websites and bring it to life with 3D tours. We’ve made it simple and safe for residents to find, tour and apply for your property, so you can find a verified resident and start generating cash flow faster.
- Quality residents
Residents who’ll treat your investment like their own
At Mynd, we know that happy homes make the best investments. Our residents are rigorously screened for credit, income, and rental history to ensure you get the best possible match for your home. Our resident response time is under 2 hours, and we have a 24-hour emergency access line to assist with any situation immediately. With our income protection guarantees, your cash keeps flowing, no matter what.
- Powerful insights
Control your cash flow on the go
Take the guesswork and the paperwork out of managing your cash flow. When you lease with Mynd, we’ll collect your rent digitally and deliver it on time every month. You can see your cash balance in real time and run powerful reports anytime from your phone or desktop.
Fair pricing. Guaranteed.
No setup fees. No marketing fees.
Four or more homes?
This premium plan may include a concierge service for owners and institutional investors who have a larger portfolio of homes. Pricing is customized to meet your needs.
Results are guaranteed
During the leasing process, if your rent-ready property is vacant for more than 45 days, you’ll still receive 90% of Mynd's underwritten rental income and if your property rents for less than 90% of our projected rent, we’ll cover the difference for the full lease term.
$5,000 Rental Income Guarantee
Payment delays? We’ve got you. If a Mynd-placed resident misses a payment, we’ll cover up to $5,000, so you can keep receiving your distributions on time.
$5,000 Eviction Protection Plan
In the rare case that we need to evict a Mynd-placed resident, we’ll cover court costs and legal fees up to $5,000, making sure your cash flow is steady and protected.
What we love about Raleigh
Come see what all the buzz in Raleigh is about. Dylan HeckerothDirector of Institutional Portfolio Management
Our team covering Raleigh portfolios
Brandon Regional Director
Kaitlyn Team Lead
Amanda Property Manager
Diane Property Manager
Heather Property Manager
Kristin Property Manager
Madison Property Manager
Mary Property Manager
Phillip Property Manager
In house techs + extensive vendor network
Reviews & awards
The young lady Alexandria was very very helpful and professional. She was patient when I was trying to get my documents together to load up. She was a true blessing for the first day of this new year. Thank you Alexandria and I hope and pray I can get this house to call home for my family.
Michael was very helpful in arranging for me to view several properties on the same day to minimize my searching time. He asked questions to confirm that I had the necessary information available to make the proper decision on selecting a rental property. Booking an in-person tour was simple!
Raleigh trends and insights
Let’s make your house a home.
Schedule a free consultation today.
What does a property manager do in Raleigh-Durham, North Carolina?
A good rental property management company in Raleigh-Durham, North Carolina , should be your eyes and ears on the ground for all property or resident-related needs, including: Writing rental property listings Screening residents Placing residents Reduce vacancy time between leases Performing regular maintenance Providing revenue reports and tax reporting form Maximizing rental income Ensuring you avoid surprising liabilities Performing property inspections Terminating leases early if needed Encouraging qualified residents to renew Managing tenant satisfaction Responding to every maintenance request ASAP Interacting with your homeowner's association (HOA) Evicting residents if the need arises And more
Why choose Mynd Property Management in Raleigh-Durham, North Carolina?
At Mynd, we believe we're the best rental property management company in Raleigh-Durham, North Carolina , for residential real estate investors. Here’s why: Best-in-class technology: The Mynd investor portal , makes it seamless for investors to approve service requests, communicate with their rental property manager, and monitor performance metrics in real time. With Mynd, investors can say goodbye to spreadsheets: the Mynd app provides powerful insights and reporting on each property’s cash flow, YTD earnings, service requests, new leases or renewals, and more. Accessible on both mobile and desktop, Mynd provides visibility on a property or an entire portfolio all-in-one place. Upfront, flat-fee pricing: We charge simple, flat, and monthly rates rather than an overall percentage of rent. Whether a property is leased for $2,000/month or $5,000/month, it’s the same monthly price to select Mynd as your property manager. Comprehensive nationwide coverage: With coast-to-coast coverage and local property management experts in 25+ markets , we support investors with geographically diversified portfolios. Whether all properties are in one location or multiple spread across different cities throughout the U.S. We support investors by keeping all their properties under one property management company to realize the benefits of passive income. Rental income protections: As an industry-leading rental property management company, we offer protections that guarantee an investor’s income. When Mynd places residents on behalf of an investor, we guarantee up to $5,000 in loss of rental income. If a resident violates their lease agreement and eviction is needed, Mynd will help cover court costs and legal fees up to $5,000. More than just a property management company: Mynd is more than just a typical rental property management company. For real estate investors who want to continue to build wealth through single-family rentals, Mynd is the all-in-one solution that makes investing easy. We support the end-to-end journey of investing in single-family rentals, so investors can buy , finance , manage , insure , or sell their properties… all in one place.
How does Mynd Property Management get my property leased?
Mynd handles everything to get a rental property leased quickly . We take pride in these steps to find great residents and reduce vacancy. Professional marketing: We do all the marketing for you, including professional photography, listing your property on 40+ sites, and virtual tours. Intelligent market pricing: Our intelligent pricing engine powered by in-house data from 14K+ active units under management helps provides detailed metrics on current market rental rates, to get you the best possible outcome with great quality residents. Quick application process: Residents can apply in only a few clicks and we screen their credit history, identification, and income. Subject to applicable law, a background check that includes criminal history may be conducted.
How does Mynd Property Management find quality residents?
We receive an influx of applications from prospective residents. We conduct strict resident screenings to check for proof of income, validate identity, and credit check. Subject to applicable law, a background check that includes criminal history may be conducted. A criminal conviction may result in an applicant’s denial if permitted by applicable law. For the benefit of the property owner and the applicant, Mynd Property Management ensures that any potential resident has the ability to meet their rental obligations, including on-time rental payments and respecting the stipulations of the lease agreement. We follow these guidelines to reduce vacancy, early terminations, evictions, late rent payments, and property damage.
How does Mynd Property Management provide me with updates on the status of my rental property and/or resident?
As a tech-enabled residential property management company, we have developed an investor portal that makes communication simple. The Mynd investor portal makes it easy to connect with the property management team, track financials, view leasing activity, and approve or deny maintenance requests at the click of a button. Responsiveness to communication protects your investment and keeps residents satisfied. Poor communication is a frequent cause for renters not choosing to renew a lease, so we uphold the strictest of standards to make sure we’re resolving issues in a timely manner.
How much does Mynd charge to be my property manager in Raleigh-Durham, North Carolina?
While many rental property management companies in Raleigh-Durham, North Carolina , charge based on a percentage of the rent, Mynd provides upfront and flat fee pricing, property protection guarantees, and discounts for larger portfolios to create a win-win formula. We charge a simple, flat, and monthly rate rather than an overall percentage of rent. Whether a property is leased for $2,000/month or $5,000/month, it’s the same monthly price to select Mynd as your rental property management company. For details on pricing, please select your property or portfolio location here . BONUS: property management fees can qualify as a tax deduction. Since property management is a very involved job, it can help qualify your real estate investment business for the 20% qualified business income deduction . Please consult your tax professional or advisor for more details.
Does Mynd charge additional fees for rental property management?
As a rental property management company, Mynd only charges the monthly rate and one-time costs associated with new leases and lease renewals. Outside of that, we only have investors pay for service, repairs, and/or maintenance requests. Costs for repairs vary based on the scope of the work. The Mynd team works with a network of approved vendors to deliver quality work at fair rates, and around 50% of our service requests are handled by our in-house technicians or virtually (virtual service requests come at no additional cost). For larger projects that are more specialized or technical work, we use a network of vetted vendors, and our in-house team of trade specialists to review every bid. This ensures you get the highest-quality work without being over-charged. In the event we receive a volume discount from a vendor or supplier, we pass on those savings.
Does Mynd manage short-term or vacation rentals?
No, Mynd currently does not provide property management services for short-term rentals or vacation rentals.